Managed Support Options
Managed Support has a range of options that can be combined with your base plan.
Onsite Support
Benefit from one of our technicians attending your offices on a regular basis. Our technicians can help your staff with specific problems, train staff in new techniques or undertake a scheduled support task such as the installation of new software.
The onsite support option can be purchased casually as and when needed or as a block of hours from 2 to 30 hours per month. The onsite support option provides a flexible and predictable outcome to your monthly IT expenditure.
Online Backup
At a predetermined time, your data is encrypted, compressed and sent to our secure, off-site data centres. Our data centres have optimal protection from power failure, fire, natural disasters and intrusion at levels typically seen in banks and major corporate environments.