Helpdesk Support
As part of your Managed Support Plan you will be assigned a dedicated Support Team from our highly experienced and qualified team of support technicians and engineers.
- Unlimited helpdesk support, 8:00am to 6:00pm Eastern Standard Time
- Support for remote / home / roaming users
As a Managed Support Option you can include on-site support and benefit from one of our technicians attending your offices on a regular basis. Our technicians can help your staff with specific problems, train staff in new techniques or undertake a scheduled support task such as the installation of new software.
The onsite support option can be purchased casually as and when needed or as a block of hours from 2 to 30 hours per month. The onsite support option provides a flexible and predictable outcome to your monthly IT expenditure.
To find out more contact us on 1300 305 772.