Managed Support
If you have a larger IT environment that requires regular supervision, our managed support plan includes unlimited help-desk support for one fixed monthly fee, covering all your IT infrastructure; computers, servers, routers, software, internet connectivity and even general IT queries.
Managed support is proactive - we identify and fix issues before you become aware of them and by delivering a more stable IT network your staff will be more productive.
- Fixed monthly cost;
- Server & network monitoring;
- Software renewals and updates;
- Daily Proactive maintenance;
- Unlimited helpdesk support;
- Service Level Agreement (SLA); and
- Discounts on new hardware.
There are also a number of Managed Support Options that can be added to your Managed Support Plan to increase the level of support provided by ISPNET.
To find out how managed support can improve your busienss contact us on 1300 305 772.